Terms & Privacy Policy

Last updated: 2026

1. Kya Data Collect Karte Hain

Jab aap SachBite par account banate hain ya order place karte hain, hum yeh information collect karte hain:

• Naam aur phone number
• Email address (login/OTP ke liye)
• Delivery address aur (agar diya ho) live location
• Order history aur payment status

2. Data Kaise Use Hota Hai

Aapka data sirf yeh kaam karne ke liye use hota hai:

• Aapka order process karna aur deliver karna
• OTP verify karke login/signup karna
• Order confirmation aur status update SMS/email bhejna
• Customer support dena

Hum aapka data kisi third-party ko bechte nahi hain.

3. Payment

UPI (Direct) payment seedha humare bank account me aata hai. Card payment Razorpay ke through secure hota hai. Hum aapke card details store nahi karte.

4. Cancellation & Refund

Order "Out for Delivery" hone se pehle cancel kiya ja sakta hai. Agar payment already ho chuki thi, refund manually process kiya jayega (1-3 business days).

5. Aapka Data Delete Karna

Aap apna account aur personal data delete karne ki request kar sakte hain — Track Order page par "Delete My Account" option use karein, ya humein contact karein.

6. Contact Us

Kisi bhi sawaal ke liye, humein contact karein ya call karein.